Chapter 2: Vignette and Case Study

Vignette: IT Technicians Fired after Reporting Child Porn

     1.    What message is sent to IT workers by the actions of New York Law School and Collegis even if unrelated job-performance issues justified their actions in firing Gross and Perry?

               For me, I think the message is sent to the IT workers by the actions made by the New York Law School and Collegis is it hard to engage in such scandalous happenings even if you’re not one guilty of doing so. To discover any criminal act might confuse you to disclose it or remain silent, a matter of what are matters. When engaging in that kind of situation, it’s hard for to you to escape, that’s why it very important to be aware for what is around you and takes some extra effort to avoid unethical attractions

     2.  Since this incident, a number of states have enacted laws that require workers to report immediately any child pornography found while servicing equipment. Most of the laws state that the worker who reports such a discovery is immune from any criminal, civil, or administrative liability. Failure to report the discovery can result in a fine, imprisonment, or both. Do you think such laws will encourage reporting? Why or why not?

       No, the laws do not encourage employees to report some suspicious happenings. When employees tend to discover wrongdoings such child pornography they might confuse to what is the better thing to do, to speak out and then immune from any criminal, civil or administrative liability. It may bring you into a battle which primarily causes difficulties when accomplishing your duties and tasks in the workplace. On the other hand, employees might choose to remain silent can result in a fine, imprisonment, or both. It might hard for the employees to choose what actions to take, to some it might encourage him or her, but to the others, it might just a waste of time, and risking yourself in a undesirable situation.

Case Study # 3: When Certification is justified

1.)  How can organizations and vendors change their certification programs to test for skills as well as core knowledge? What issues might this introduce?

          When we say “certification” the first thing that comes to our mind is that the achievements we’ve already attained or level of knowledge and abilities that are written in a kind piece of paper. It is truly proud to have this kind of appreciation, it is because you’ve undergone trainings, seminars or even forums to enrich, develop and filled with knowledge, skills and abilities in your specific field of interest. But it is really a proof that when you have the certificate is you also have the knowledge really and good enough to be competitive? Are you really competitive enough to meet global standards and expectations? It is a enough evidence that when you have the certificate, means you are really that good? Vendors offered certification as a marketing plot and a source of revenue without any prior care and concern that it is really corresponds to the owners capabilities. Accused managers without technical backgrounds used certification as a “crutch, a poor but politically defensible substitute foe knowing what and how well one’s subordinates are doing.” It is only in the certificates but how about applying it to the real complex situations which may test the capabilities of the particular owner of the certificate. Organizations as well as vendors may change the way they imply certificates, it must have a proper way of good ethics. Organizations must well pretty sure that the things written in that kind piece of paper is really true. Give trainings and seminars in order to know the specific field one’s may journey. They must be aware and fair in analyzing and maybe giving of certificates to the one who is really tested and competent. As well as the vendors, it not wrong to sell certificates but it must in a proper way, in a right way not  just for earning money, but consider also the dignity of our own society.

2.) What are the primary arguments against certification, and how can certifying bodies change their programs to overcome these shortcomings?

          The primary arguments were stated as “IT knowledge does not necessarily translate into quality IT work.” A worker needs good communications and problem-solving skills as well as perseverance to get the job done well. While respondents explained that hard working IT workers focus on skills and knowledge that are related to their current projects and don’t have time for certifications that will quickly become obsolete. The argument between a certification is a just or not? The other side said that IT knowledge does not automatically turn into quality IT work and must not get a certification. She/ He must a good communicator, problem solver as well as the guts to finish the work. While the other side said that, “it is not my business now to entertain or be better at communication, or be a problem solver as long as I have all the attention and focused on my project to finish it before deadline, what’s the use of certifications when it quickly not usable.” And this kind of arguments continues until nobody get the courage to give way or understand the other side. I think, the certifying bodies must change and overcome these shortcomings by simply appreciate the best of skills and abilities the It worker gave to his/her project. It not really to be good at all aspects and it’s not easy to learn all those. As long as we are all dedicated to our work and love our work, and making the right thing, that’s maybe enough.


3.)What are the benefits of certification? How might certification programs need to change in the future to better serve the needs of the IT community?

          The benefit of certification is that, when you have that, and read by the manager, he/she gets interested for what was there or what was written. He/she maybe impressed and sooner or later, you will get the job already. The certificate tells the manager what level you attained already, you skills, knowledge and abilities in doing work. And it also tells them the training you’ve undergone, that though this, they can say that you’ve been in a battle to be what you are right now. Certification programs need to meet the unbiased critics to the IT community. It can be more practical and complex level of training and even other aspects of knowledge to be teach and hope that will maybe later help the IT workers do get a when they apply to companies. Seminars maybe and other spontaneous and practical events will be done in order to meet new IT community who are more competent.